frequently asked questions ​

Skin Perfection ships worldwide. Ground shipping to Lebanon is free. For all other countries, you can reach out to our customer service specialists and they will help you.

To place your order, add your items to the cart, proceed to checkout, input all your information and confirm your
order.

To track your order, simply send us your name and order number and we will provide you with your tracking
number!

Delivery inside Beirut takes up to 2 days. Orders outside Beirut takes up to 4 days. International orders are delivered within 7 days.

Our return policy is 3 days after delivery. If you notify us during this period, we will be more than happy to return any unaltered product. Please send us your name, order number and reason for return. The refund issuance will follow. For returns on international orders, the shipping cost will be cover by the customer.

If you received a damaged or wrong product, please notify us immediately for assistance.

You can pay in both LBP and USD, all you have to do is choose your preferred currency.

The promo codes do not apply on the items that are on sale. You can only benefit from the promo code on non sale items.

You can pay in both LBP and USD, all you have to do is choose your preferred currency.

We work on a cash on delivery basis for local orders. Credit card payments are available for international orders.

We make sure to always provide our customers with the best brands. All our products are medically approved by the best dermatologists.

If you are pregnant, you can reach out to our beauty advisors for further assistance. 

We have our beauty advisors ready to help you all day long, all you have to do is reach out to them and they will help you choosing the suitable products.

If for any reason you are facing a problem with our website, please send us an email to [email protected] . Try to be as specific as possible and include screenshots. We will contact you as soon as the issue is resolved.

We are so happy to hear you would like to join our community. Please reach out to us on the following email [email protected] . Our team will contact you as soon as possible.